Incorrect Addresses
Accurate shipping address is crucial, and it's best to double-check your delivery address. If you provide an incorrect delivery address, we will do our best to redirect the package to the correct address, but sometimes the postal service may not be able to complete this task, and any additional costs incurred will be your responsibility.
Order Tracking
Once we are able to ship your order, a tracking number will be provided. Additional delays beyond our control, such as postal delays or customs checks, may occasionally occur. Thank you for your patience and understanding.
Lost Packages
Every order is guaranteed, and if your package does not arrive, you are eligible for a refund or replacement. Please contact us.
Additional notes on shipping times
Please allow extra time during busy seasons, as postal delays are beyond our control. Other factors such as distance, customs, and natural disasters may lead to further postal delays.
Taxes and Customs Fees
Our prices already include taxes on our end. However, depending on your location's laws, you may be required to pay local customs duties and taxes. We do not cover these fees and taxes. We are not responsible for delays caused by your country's customs department. For more detailed information about charges, please contact your local customs."
Handling:
Our commitment is to dispatch all orders within 1-3 business days. Rest assured, every order comes with tracking from dispatch to delivery.
If you have any questions or concerns about your order, please don't hesitate to reach out to us at We are here to help and will do our utmost to assist in tracking missing parcels or investigating any delays.
Thank you for choosing us for your travel needs.
TB Reviews Stuff (verified owner) –
Very convenient, can take on planes. On an 8-hour flight, the temperature was stable between 39.2-46.4°F, very quiet. Just plug it in at the hotel, no worries about fridge availability or stability. Now I can travel without concern.
Amy (verified owner) –
Not bad, pretty good.
Michael Damours (verified owner) –
Very convenient, useful.
timn03 (verified owner) –
Bought this for my dad; it works well.
Adelia M Ross Kuttler (verified owner) –
Very satisfied.
ron daniels (verified owner) –
Good product quality, temperature drops quickly when tested.
Barbara B. Ball (verified owner) –
Received the portable fridge, suitable for both car and home use, over ten days ago. Used it for a 529 km road trip, storing my eye drops in it. Used ice crystal insulation on the road, plugged in at hotels, both worked well! The only drawback is the small storage capacity, couldn’t fit my “Hailu” eye drops, had to use an insulated box with ice packs. Mostly use it at home, so usage is low, only a few times a year.
Gail Hardy (verified owner) –
Okay.
mollysmom (verified owner) –
Workmanship: exquisitely perfect.
Kathy S. (verified owner) –
Not sure how it is.
Mark Spark (verified owner) –
Will see how it performs in the future.
sue (verified owner) –
Very good, well-crafted, aesthetically pleasing, easy to carry.
Anthony (verified owner) –
Pretty good.
C. Bowles Jr. (verified owner) –
Not bad, USB cooling.
Cat and dog lover (verified owner) –
Very good, very satisfied! Just as described by the seller. Convenient and practical.
P. HEPNER (verified owner) –
Satisfactory shopping experience, high-end product, good quality, gives a sense of luxury. Reasonable price, pleasant online shopping, big thumbs up👍
calling4life (verified owner) –
Innovative design, convenient for business trips. No more worries about finding a fridge.
Tom Hess (verified owner) –
The insulin cooler is powerful, maintaining 35.6-46.4°F. My dad used it on an eight-day trip to the northwest, easily charged on the tour bus. Very safe.
Lani (verified owner) –
Well-packaged, no damage, tested and can cool. Satisfied.
REM (verified owner) –
A great set of equipment, tested to be effective for cooling. Comes with a cooler, ice bucket, and ice crystal box, ensuring continuous cooling. Safe for carrying insulin while traveling.
Koleene (verified owner) –
Nice cooler, tested and it’s cool.
Lani (verified owner) –
Bought for a trip during the national holiday. High aesthetic, cools down to 35.6-46.4°F in half an hour when plugged in. Quiet operation, convenient size, and three practical cooling methods.
Joseph Yellig (verified owner) –
Nice, can fit 5 injectables.
W. Murphy (verified owner) –
Received the insulin cooler quickly. Previous box models were cumbersome for travel. This one is compact and cools quickly, a blessing for diabetics.
David Stradley (verified owner) –
High aesthetic, cools quickly. Low power, quiet operation for dorm use, displays temperature for peace of mind.