Incorrect Addresses
Accurate shipping address is crucial, and it's best to double-check your delivery address. If you provide an incorrect delivery address, we will do our best to redirect the package to the correct address, but sometimes the postal service may not be able to complete this task, and any additional costs incurred will be your responsibility.
Order Tracking
Once we are able to ship your order, a tracking number will be provided. Additional delays beyond our control, such as postal delays or customs checks, may occasionally occur. Thank you for your patience and understanding.
Lost Packages
Every order is guaranteed, and if your package does not arrive, you are eligible for a refund or replacement. Please contact us.
Additional notes on shipping times
Please allow extra time during busy seasons, as postal delays are beyond our control. Other factors such as distance, customs, and natural disasters may lead to further postal delays.
Taxes and Customs Fees
Our prices already include taxes on our end. However, depending on your location's laws, you may be required to pay local customs duties and taxes. We do not cover these fees and taxes. We are not responsible for delays caused by your country's customs department. For more detailed information about charges, please contact your local customs."
Handling:
Our commitment is to dispatch all orders within 1-3 business days. Rest assured, every order comes with tracking from dispatch to delivery.
If you have any questions or concerns about your order, please don't hesitate to reach out to us at We are here to help and will do our utmost to assist in tracking missing parcels or investigating any delays.
Thank you for choosing us for your travel needs.
Beth (verified owner) –
Bought the full set, tested with power, virtually no noise. Ready for a worry-free trip.
Ricardo Montiel (verified owner) –
Simple to operate, easy to carry.
Paul V (verified owner) –
Well-crafted, effective insulation, temperature display adds convenience. Emergency use of spare condensation gel crystal box is handy. Recommended!
Lazell (verified owner) –
No need to buy many accessories; just the ice box or charging option works. Bought for mom for easier travel.
Brendan (verified owner) –
Usage: Worked well during a 10-hour car ride, maintaining temperatures between 35.6-46.4°F.
abalderrama7 (verified owner) –
Bought for my mother-in-law, who loves to travel. No need to find a fridge at hotels anymore, very convenient. Three modes to choose from depending on the trip duration.
dina beard (verified owner) –
Good quality. Cools quickly and easy to use.
Pak28 (verified owner) –
Convenient for business trips and travel, good temperature display and medicine preservation.
B & Jax’s Mommy (verified owner) –
Shipped promptly, the product is good!
Koleene (verified owner) –
As described, quality is excellent, accurate temperature control, strong battery life. Highly recommended!
Me (verified owner) –
Haven’t used it yet, will review after use.
SpecialK (verified owner) –
Very convenient.
Erin Wade (verified owner) –
Great for the elderly, no worries about injections when traveling. Very satisfied.
Mario Hernandez (verified owner) –
Quality is good, right size to carry multiple injectables. Tested overnight with power, no issues. Highly recommended!
liz barthe (verified owner) –
Cools quickly, works with or without power. Thoughtfully designed.
Sandra L. Strong (verified owner) –
Convenient, good cooling effect. Very practical for vacations.
mollysmom (verified owner) –
This mini fridge is great for travel, keeping insulin cool. User-friendly with three cooling modes. Excellent and enthusiastic customer service. Great value.
REM (verified owner) –
Family member with high blood sugar. This refrigeration box is handy for travel, keeping insulin cool between 2°C and 10°C. Will recommend to friends. Great customer service.
B & Jax’s Mommy (verified owner) –
Bought for family, it’s nice and undamaged. Convenient for travel.
NCatalan (verified owner) –
Received the product, good quality, satisfied.
Michael J (verified owner) –
👌 Perfect appearance, well-crafted.
Merete Rhoades (verified owner) –
Good for emergency and long-term use. Stylish and feels like a high-quality large thermos.
Ria2611 (verified owner) –
Bought for carrying insulin on a plane. Very practical for long trips with charging options and spare ice packs. Also works as a thermos, a great deal!
Elizabeth Ann Hardin (verified owner) –
Used it once before reviewing. It works well with three modes: electric cooling, short-term ice packs, and emergency ice. Downside: limited storage space, fits only 3-4 injection vials without packaging.
Lone Star 1 (verified owner) –
Better than expected, just unsure about its durability.