You will enjoy our products.
But in case you don’t… we offer a 60-day refund policy, covering all products on our website.
Please ensure that the original packaging of the product is retained and the appearance is undamaged.
Returns
Within 60 days of purchase, please contact our customer service team here with your order number and the reason for the refund. Once approved, please return the product in its original packaging to the address provided by the customer service representative via a traceable mail service (you will be responsible for the return shipping cost). Please do not attempt to return the product without contacting us first — we reserve the right to reject any unauthorized returns.
Refunds
Once your product has been received, your purchase price will be refunded to your original form of payment. Please note that your bank or credit card company may also require some time to process the refund.
Quality Guarantee
We also offer a three-year warranty for all cooler products and a six-month warranty for power banks. If your item arrives damaged or starts to malfunction, please 
with your order number, a description of the damage, and photos, so that we can send you a replacement.
